We ship nationwide through trusted local couriers such as Lalamove and LBC.

Standard delivery time is 2–3 days.

Please get in touch with us via the store’s main contact number if your delivery is delayed.

Customers are responsible for the return shipping fee. However, you may contact us and we’ll assist you with the return process.

We typically respond to online inquiries within 1–2 business days, but we do our best to reply as quickly as possible.

For urgent inquiries during our closed days (Sundays and Mondays), you may contact our other branch, The Bike Shop. They are open Monday to Sunday during regular office hours and will be able to assist you.